Jersey Public Services Ombudsman consultation

Department	Strategic Policy, Planning and Performance
Start date	19/07/2019
End date	11/10/2019
Type of consultation	Other
Deadline for comments	11/10/2019

About the consultation

We would like your comments about proposals for an independent Ombudsman to look into complaints against public services.

An ombudsman is an official appointed to investigate individuals’ complaints against a company or organisation, especially a public authority.

The consultation is seeking views on:

which government departments, parish functions, arm’s length bodies and other providers of services to the public should be included within the remit of Ombudsman
what the Ombudsman should do and what methods should be used in regards to investigating complaints and overseeing public bodies
how the Ombudsman should work with other watchdogs and regulators already established in Jersey
what remedy the Ombudsman should be able to offer islanders

There were two public meetings held at St Paul’s Centre, Dumaresq Street, St. Helier, JE2 3WP, on:

The consultation is now closed and you can read the consultation feedback report.