Ambulance Service Community First Responders (FOI)

Request

I would like to make a Freedom of Information request with regards to your ambulance service. Please can you provide us with the following information:

A

The name of your Ambulance service.

B

How many volunteer Community First Responders are working / worked for the trust in the following years:

a) 2013 / 14

b) 2014 / 15

c) 2015 / 16

d) 2016 / 17

C

How many times have the volunteer Community First Responders working for the trust been dispatched to a category A Red:1 emergency call out first (ie before a paramedic / ambulance)?

a) 2013 / 14

b) 2014 / 15

c) 2015 / 16

d) 2016 / 17

D

How many times have the volunteer Community First Responders working for the trust been dispatched to a category A Red:2 emergency call out first (ie before a paramedic / ambulance)?

a) 2013 / 14

b) 2014 / 15

c) 2015 / 16

d) 2016 / 17

E

How many times have the volunteer Community First Responders working for the trust been dispatched to non emergency call outs Category B or C (ie before a paramedic / ambulance)?

a) 2013 / 14

b) 2014 / 15

c) 2015 / 16

d) 2016 / 17

F

How many members of staff took leave due to stress related illnesses in the following years? (Please list the number by each year and this is for all staff members’ non A&E and A&E / Frontline staff. Please break down the numbers from those who work in the frontline to those who don't)

a) 2015

b) 2016

c) So far 2017

G

The total number of days in the following years which have been taken off work by staff members of the Trust due to stress related illnesses. (If the statistics are available by month please break them down by month and please list the number by each year. This is for all staff members non A&E and A&E / Frontline staff please break down from those who work in the frontline to those who don't)

a) 2015

b) 2016

c) So far 2017

H

How many members of staff does the trust currently have on stress related leave? (Again if possible please break the number down with staff who are non A&E and A&E / Frontline staff)

Response

A

States of Jersey Ambulance Service.

B

The financial year of the Ambulance Service begins on first of January each year therefore a year is given a full year.

a) 2013 - Community First Responders (CFR) scheme not in operation

b) 2014 - 8 volunteers

c) 2015 - 8 volunteers

d) 2016 - 8 volunteers

e) 2017 - 8 volunteers

C

The Ambulance Service have taken this to mean all red calls as we do not differentiate between red 1 and red 2.

a) 2013 - CFR scheme not in operation

b) 2014 - 5

c) 2015 - 14

d) 2016 - 20

e) 2017 to date - 3

D

The Ambulance Service do not use the code red 2. All calls in Jersey are coded Red, Amber or Green and do not align with the current UK targets.

E

a) 2013 - CFR scheme not in operation

b) 2014 - Nil

c) 2015 - 7

d) 2016 - 12

e) 2017 - 1

F

The Ambulance Service is unable to provide this information as the number of staff is less than 10 per year, and as such, Article 25 of the Freedom of Information (Jersey) Law 2011 has been applied to this request to avoid identification of individuals.

The total number of staff who took leave due to stress related illnesses over the three year period is 12.

G

The Ambulance Service is unable to provide this information frontline staff as the number of days is less than 10 per year, and as such, Article 25 of the Freedom of Information (Jersey) Law 2011 has been applied to this request to avoid identification of individuals. The total number of days for frontline staff over the three years is 96.

There are no recorded absences due to stress related illnesses in 2015 for non-A&E staff.

The total number of days for non-A&E staff in 2016 and 2017 is 361 (200 days in 2016 and 161 in 2017).

H

The Ambulance Service is unable to provide this information as the number of staff is less than 10, and as such, Article 25 of the Freedom of Information (Jersey) Law 2011 has been applied to this request to avoid identification of individuals.

The below link, which may be of further interest, takes you to a previous Freedom of Information request in relation to 999 calls.

Ambulance related 999 calls (FOI)

Exemption applied

25 Personal Information

(1) Information is absolutely exempt information if it constitutes personal data of which the applicant is the data subject as defined in the Data Protection (Jersey) Law 2005.

(2) Information is absolutely exempt information if –

(a) it constitutes personal data of which the applicant is not the data subject as defined in the Data Protection (Jersey) Law 2005; and

(b) its supply to a member of the public would contravene any of the data protection principles, as defined in that Law.