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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Dental department at the General Hospital (FOI)

Dental department at the General Hospital (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 23 December 2021.
Prepared internally, no external costs.

​Request

Could you please provide answers to the following questions concerning the dental department at the General Hospital.

A

What is the average waiting time for a new consultation in each branch of dentistry (oral, orthodontics and children)? What is the longest period of anyone on the waiting list for each branch? What is the longest waiting time, for each branch, given to a patient or his / her parent / guardian?

B

What is the average waiting time for treatment? And what is the longest period on the waiting list for each branch?

C

How many children have received orthodontic treatment in each of the past three years?

D

How many outpatients were seen in the third quarter of 2021, 2020 and 2019?

E

How many patients are currently seen a day, on average (in the past three months)?

Response

A

The table below shows the average and maximum waits of patients currently on the waiting list, as at 30 November 2021. 

Outpatients:

​Local Specialty
​Waiting List Type
​ Average Weeks on List
​Maximum Weeks on List
​Community Health Services Dental
​Follow-up
​70
​154
​Community Health Services Dental
​New
​67
​165
​MaxilloFacial Surgery 
​Follow-up
​7
​21
​Oral Surgery 
​Follow-up
​11
​104
​Oral Surgery 
​New
​24
​62
​Orthodontics 
​Follow-up
​113
​357
​Orthodontics 
​New
​56
​126


Outpatients aged under 18 Only:

​Waiting List Type
​Average Weeks on List
​Maximum Weeks on List
​New
​61
​165
​Follow-up
​94
​357


Elective Inpatient:

​Local Specialty
​Average Weeks on List
​Maximum Weeks on List
​Community Health Services Dental​9
​32
​MaxilloFacial Surgery​8
​30


Elective Inpatient aged under 18 Only:

​Average Weeks on List
​Maximum Weeks On List
​10
​32


B

The Hospital Patient Administration System records whether a patient is waiting for a new (first) appointment or a follow-up appointment but does not record if the appointment is specifically for assessment or treatment or both.  Therefore, this information is not held. Article 3 of the Freedom of Information (Jersey) Law 2011 has been applied.

C

Appointment Year
​Count of Appointments Attended where Patient Aged under 18 years
​2019
​1294
​2020
​597
​2021 to 30 November 2021
​480


D

Outpatients seen in Dental specialties by quarter:

​Quarter
​Count of Attended Appointments
​Unique Patients
​Q3 2019
​5110
​3945
​Q3 2020
​1735
​1162
​Q3 2021
​2108
​1566

 

E

On average, 33 dental outpatient appointments were attended per day in the last three months. This is calculated based on days the department is open rather than calendar days. Days where no patients are seen are excluded.


Article applied

Article 3 - Meaning of “information held by a public authority”

For the purposes of this Law, information is held by a public authority if –

(a) it is held by the authority, otherwise than on behalf of another person; or

(b) it is held by another person on behalf of the authority.


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