Simply Change contracts and staffing (FOI)

​​​​​​​Request

The recent Top 100 Suppliers to the Government of Jersey has listed Simply Change undertaking a significant amount of work in addition to work in 2019, 2020, and 2021.

For 2022:

80. Simply Change (change management, group facilitation and training) (UK): £842,000

Further to a previous Freedom of Informaion request for services in 2023 the following table was provided:

Re-engagement of Simply Change.pdf (FOI)​

Previous Freedom of Information requests have cited that ​for 2023 Simply Change has been engaged to provide professional services for the Government of Jersey.

A

Is Simply Change still on the Professional Service framework for 2023 to 2024?

B

How many individuals from Simply Change have been engaged in 2023?

C

Has the Professional Services Contract for Simply Change been renewed for 2024?

D

What is the revised forecast spend for 2023 for projects listed in the previous mentioned table?

E

Are all the projects listed in this table set to be completed in 2023?

F

Are any of the project listed in this table set to continue into 2024 using Simply Change staff?

G

If so, what is the forecast spend for financial year 2024 for each engaged project?

H

Is [name redacted] still employed by the Government of Jersey as the release or change manager for the Integrated Technology Solution (ITS)? 

I

Please provide the report on the findings on the transition of this platform and outline the top 5 (five) problems encountered in 2023 as a result of the change over?

J

Who is the accountable officer for this contract and are they aware that [name redacted] of Simply Change was first contracted in the Government by the former IT Director [name redacted] who he co-directs a private company with?

K

What progress has the GoJ made investigating this potential corruption / conflict of interest between [name redacted] and [name redacted] and has any controls been put in place to stop [name redacted] using his influence in his senior positions to gain contracts for other Simply Change employees within the GoJ?

L

Please provide correspondence with the a) accounting officer b) chief internal auditor c) head of procurement and d) any other party involved in procurement to make them aware and on the controls to implement? 

M

What is [name redacted] current role description and job title and are there plans to replace this with a substantive position (employee) to save money?

N

Are IT Accounts used by contractors clearly marked as External Contrctor along with the company they work for? Does the Government of Jersey have a policy on identifying external, contractor or hired service workers?

Response

A

Simply Change remains on the Government of Jersey Change Management and Technology Professional Services Framework for 2023 and 2024.   

B

The Government of Jersey Change Management and Technology Professional Services Framework does not engage individuals. It provides for the provision of services. In delivering their services in 2023 Simply Change have utilised three service delivery leads. 

C

Simply Change are one of the Suppliers on the Government of Jersey Change Management and Technology Professional Services Framework.  This commenced in 2022 for an initial three-year term, therefore there is no renewal process required for 2024.  

D

Please see Table 1 of the attached document for revised forecast spend for 2023 for projects listed in the previous mentioned table.

Tables.pdf

E

The specific calls off agreements for the engagements detailed in the table above were completed before or by 31st December 2023.  

F

Simply Change are engaged to provide project support to CPMO and project management support to Connect Embed workstreams for the period Jan to Mar 2024.  

G

Please see Table 2 of the attached document for the forecast spend Financial Year 2024 per engaged project.

H

[Name redacted] has never been an employee of the Government of Jersey. Simply Change involvement in release or change management activity for the Integrated Technology Solution involved [name redacted] as service delivery lead under a contract for provision of services with this supplier.   

I

The formalities of ITS Programme closure are being finalised. As part of that process a programme end report is drafted but is to be finalised therefore this report is not available. 

J

The Accountable Officer for any specific call offs/engagements made under the Government of Jersey Change Management and Technology Professional Services Framework are the relevant GOJ Department Accounting Officer(s). 

K

The Government of Jersey is not aware of any allegations of corruption in this regard therefore no information is held and Article 3 of the Freedom of Information (Jersey) Law 2011 applies. 

L

Please refer to the response to question K above.  

M

Please refer to the response to question H above.  

N

IT accounts used by contractors are not marked to differentiate between employed individuals and not employed individuals.   

b) There is no policy on identifying external/contractor/hired service workers.  

Some information has been redacted in accordance with Article 25 of the Freedom of Information (Jersey) Law 2011. 

Article applied  

Article 25 - Personal information

(1) Information is absolutely exempt information if it constitutes personal data of which the applicant is the data subject as defined in the Data Protection (Jersey) Law 2005.

(2) Information is absolutely exempt information if –

(a) it constitutes personal data of which the applicant is not the data subject as defined in the Data Protection (Jersey) Law 2005; and

(b) its supply to a member of the public would contravene any of the data protection principles, as defined in that Law.

3)      In determining for the purposes of this Article whether the lawfulness principle in Article 8(1)(a) of the Data Protection (Jersey) Law 2018 would be contravened by the disclosure of information, paragraph 5(1) of Schedule 2 to that Law (legitimate interests) is to be read as if sub-paragraph (b) (which disapplies the provision where the controller is a public authority) were omitted.​