​This document reflects the first set of actions that are to be taken by operational managers and practitioners in response to the oral feedback given by Ofsted about its June 2018 inspection of Children’s Social Work Services.

These actions are the essential first steps to recovery and address the critical elements of the first phase of improvement that need to be made to the services received by the children we work with. The ultimate goal is to ensure that all children supported by The States of Jersey receive consistently good or outstanding services.