CONTENTS
CHIEF MINISTER’S FOREWORD 2
SECTION 1 3
Introduction by the Chief Executive 3
Structure, Principles and Values 6
SECTION 2A – SUMMARY OF KEY OBJECTIVES AND PRIORITIES 7
SECTION 2B – KEY OBJECTIVES, KEY PERFORMANCE 10
INDICATORS, KEY RISKS
Central Policy Unit
External Relations and Constitutional Affairs
Law Draftsman
Information Services
Human Resources
SECTION 3 – RESOURCES 34
In 2014, the Department will continue to deliver the priorities approved by the States in the Strategic Plan. I am pleased with the progress made in 2013 and intend to build on these achievements during 2014. It is worth singling out a few issues in more detail:
- Major cross-departmental policies are now being coordinated by a new Social Policy Unit. This unit has helped to develop the alcohol and licensing policy and the new Charities Law, and has supported the creation of new co-ordinating groups, like the Adults Policy and Housing Strategy Groups.
- Safeguarding boards for children and adults have been established. This work was coordinated by the Social Policy Unit in partnership with the relevant departments, and will help to protect vulnerable people in our island from harm.
- We have launched a long term planning framework to coordinate major policies across the organisation for the next twenty years and beyond. Preparing for Our Future will provide a foundation for Ministers to determine how all our policies can support the balance we set between economic, community and environmental goals.
- The Control of Housing and Work law has been introduced, enabling States Departments to share data and work more effectively together. The law puts us in a stronger position to implement the population policies that support our Island and its economy.
- Unemployed Islanders are being helped into work through training and support, and licences for migrant workers are being limited, as we strive to get more people into employment.
- We are making progress on the work to develop a more flexible and efficient public sector that delivers excellent service at good value. There are a number of different strands to the reform programme:
- Staff are being trained to come up with new ways to deliver services, using the business process Lean
- E-government will be introduced across the organisation, with pilot programmes currently testing new digital services. 2014 will see more integrated online services and better public access to government information
- Workforce Modernisation is reducing the number of different pay structures across the organisation and reviewing policies for different pay groups. We have already agreed updated policies on maternity and paternity leave, adoption leave, special leave and flexible working. Working in partnership with trade union representatives we are aiming to reduce 76 employment policies to around 35.
- In 2013, the States Assembly agreed to establish the new position of Minister for External Relations. This post will support work to increase the recognition of Jersey’s international identity and to develop positive relations with other jurisdictions.
- We are bringing constitutional affairs and the mechanics of justice together under the Director for External Relations and Constitutional Affairs, and in 2014 will start by reviewing access to justice in our Island.
This is a list of achievements to be proud of. Our task in 2014 is to continue in this positive vein, delivering the services Islanders rightly expect of us.
Senator Ian Gorst
Chief Minister
SECTION 1
INTRODUCTION BY THE CHIEF EXECUTIVE
The Chief Minister’s Department is structured as indicated below with two separate Accounting Officers:
1. Chief Executive
• Central Policy Unit
• Reform Programme Office
• Law Draftsman’s Office
• Information Services
• Human Resources
• Financial Services
2. Director of External Relations and Constitutional Affairs
• UK, European and International relations support for the Chief Minister, Minister for External Relations and other Ministers;
• Policy advice and implementation to support the Chief Minister’s responsibility within the executive branch of government for policy and resources in relation to the overall justice system, safeguarding human rights, external data protection issues, legal services, constitutional reform and strengthening democracy.
The Department will continue to deliver and develop its services to the public and other States Departments in line with its twin objectives of improving quality and efficiency.
Looking forward, the core projects and issues for each area of the Department over the 12 months are:
Central Policy Unit
The Strategic Plan approved in 2012 will drive the department’s policy programme for 2014. In support of this, the way policy is developed and monitored will be reviewed and enhanced to ensure appropriate co-ordination and sound performance management, including use of statistical data, tools and quality economic advice.
In addition, there are a wide range of policies under development within the Chief Minister’s Department, most of which will culminate in 2014; most notably, population policies, charities legislation, social housing regulation and a wider housing strategy, and enhancement of alcohol and licencing policies. In addition, the systems and policies of the Population Office will continue to be developed to regulate inward migration, and to provide a spine for data management across the States working in conjunction with the Information Services Department and in support of the reform programme.
Alongside this, work will continue on the development of a sustainable long term planning process. This will enable informed and co-ordinated policy development and planning, supported by performance management tools, over time and into the long term.
Reform Programme Office
During 2014, the Department will continue to lead a programme of Public Sector Reform and develop wide-ranging policies and plans to modernise and prepare the organisation to meet the challenges of the future.
An important part of our work will be to improve the transparency of government decisions and continue to increase public engagement in the development of policy. This includes co-ordinating the development of an implementation plan for the Freedom of Information legislation approved by the States in 2011, subject to resources being made available.
Emergency Planning
The Emergencies Council will continue to lead a programme of improvements to the emergency planning and management structures and processes supported by the Emergency Planning Board, chaired by the Chief Executive.
Law Drafting
The Law Draftsman’s department is a vital service providing the legislative framework within which the States operates and services are provided. The Law Draftsman’s department has taken on an additional permanent member of staff to help deliver the legislation required to support initiatives to grow the economy and protect jobs.
Information Services
Information Services (IS) delivers focused technology solutions to its customer departments. Alongside this delivery (through embedded Business Support Groups) the function manages frameworks for corporate information, applications and infrastructure.
The IS strategy is to deliver the technology elements for e-government whilst also streamlining States infrastructure. The priority for the MTFP period is to support the delivery of CSR savings and the new Strategic Plan objectives across the States where these are dependent on technology solutions.
Key activities in the MTFP period are:
- Upgrade of PC office information systems
- Consolidating existing data centres
- Streamlining the support model for corporate systems and services
- Supporting projects to improve finance and HR systems and processes
- Continuing the development of web services and more citizen services online.
Human Resources
Human Resources (HR) core purpose is to provide strategic and transactional people management support to States Departments to deliver their departmental and CSR objectives.
In order to fulfil this accountability, the function has a number of key activities to deliver in the MTFP period:
- Completion and implementation of the Terms and Conditions of Service Review
- Provide Organisational Development and Performance Management improvements
- Upgrade or replace the Human Resources Information Systems (HRIS)
- Reshape HR to support the future structure of the States organisation
- Provide a Workforce Plan and Talent management process focussing on supplying successful local candidates for key roles.
In financial terms, much of HR’s funding for training and organisational development has come in previous years from non-recurring sources. This MTFP seeks to provide the appropriate balance of substantive and project funding for the function by 2015.
External Relations and Constitutional Affairs
During 2013, the importance of UK, European and international affairs was recognised by the establishment and appointment of a Minister for External Relations. Under these new arrangements, during 2014, the Department will seek to continue to protect Jersey’s unique constitution and autonomy; to promote Jersey’s international identity and good reputation as a responsible country committed to the rule of law, international standards and respect for internationally recognised human and labour rights; to develop Jersey’s competitive position in the global economy; and to promote Jersey’s cultural identity abroad.
Also during 2013, the States Assembly confirmed that the Chief Minister is responsible within the executive branch of government for policy and resources in relation to the overall justice system, the Legislation Advisory Panel, safeguarding human rights, data protection, legal services, constitutional reform, and strengthening democracy. During 2014, the focus of policy development will include the completion of the Machinery of Government Review in partnership with the Privileges & Procedures Committee and the Chairmen’s Committee, initiating a review of Access to Justice in Jersey and issuing a green paper regarding the establishment of a Judicial Services Commission.
Financial Services
Following the jurisdictional review undertaken by McKinsey, the importance of the finance industry was recognised by the transfer of the Financial Services Department from Economic Development Department to the Chief Ministers Department.
Under these new arrangements, the Department will seek to continue to protect Jersey’s unique constitution and autonomy; to promote Jersey’s international identity and good reputation as a responsible and well regulated jurisdiction for international financial services, committed to the rule of law, and meeting international standards; develop Jersey’s competitive position in the global economy; support the development of appropriate legislation and policy for the international financial industry; and promote the financial services industry.
John Richardson
Chief Executive
The Ministerial Team
Chief Minister: Senator Ian Gorst
Deputy Chief Minister: Senator Ian Le Marquand
Minister for External Relations: Senator Sir Philip Bailhache
Assistant Chief Minister (Policy) Senator Paul Routier
Minister with concurrent responsibility for Financial Services Senator Philip Ozouf
Our Structure
Our Guiding Principles
- We will provide strong leadership
- We will value our community
- We will promote fairness and responsibility
Our Values:
Customer Service – we will put the customer at the heart iof everything we do
Pride – we take pride in delivering an effective public service for Jersey
Efficiency – we relentlessly drive out waste and inefficiency
Honesty and Integrity – we will always be fair and honest and act with integrity
Continuous Improvement – we constantly look for ways to improve what we do and are flexible and open to change
Working Together – we will achieve success in all we do by working together
Section 2A - Summary of Key Objectives and Priorities 2013 to 2015
CHIEF MINISTER
The aim of the Chief Minister’s Department is to:
● support and advise the Chief Minister and Council of Ministers in establishing, co-ordinating, communicating and implementing States approved policies and objectives.
● provide direction and leadership to the public service to ensure that policies and programmes are delivered in accordance with agreed priorities.
● conduct external relations to further develop Jersey’s international standing and strengthen business and cultural links which benefit Islanders.
SUMMARY OF KEY OBJECTIVES AND KEY PERFORMANCE/SUCCESS CRITERIA
CHIEF EXECUTIVE
Objective 1: The co-ordinated development and implementation of States policies.
Success criteria:
(i) A robust framework in place with clear processes defined for developing and co-ordinating and communicating policy to deliver the Strategic Plan and to achieve a balance of economic, social and environmental objectives;
(ii) Housing Strategy developed and agreed;
(iii) Co-ordinated long term (15+ years) socio/economic/environmental policy plan produced as a blueprint for the future.
Strategic Plan Reference:
- The Vision: A safe and caring community; A strong and sustainable economy; Preparing for the future; Protecting the environment; A highly skilled workforce
- The Priorities: Get People into Work; Manage Population Growth and Migration; House Our Community; Promote Family and Community Values; Reform Health & Social Services; Reform Government & the Public Sector; Develop Long-term Planning
Objective 2: An efficient and effective public sector fit for the purpose of delivering the Council of Ministers’ strategic vision and priorities.
Success criteria:
(i) Continued focus on delivering essential services through the prioritisation of budgets and manpower in accordance with strategic priorities;
(ii) Agreed model for reformed public sector based on service redesign, workforce modernisation and cultural change;
(iii) Public services matched to affordability and public expectation.
Strategic Plan Reference:
- The Vision: Preparing for the future; A highly skilled workforce
- The Priorities: Reform Government & the Public Sector; Develop Long-term Planning
Objective 3: Decision-making improved and debate better informed through the provision of accurate and timely professional advice and information.
Success criteria:
(i) States assisted to meet its objectives through the provision of sound advice;
(ii) Ministerial decisions supported by robust evidence;
(iii) All Statistics Unit releases produced independently to pre-announced release dates and statistical information made available on an impartial basis;
(iv) Structures in place to ensure proper governance processes and information management;
(v) Successful implementation of Freedom of Information arrangements;
Strategic Plan Reference:
- The Vision: A safe and caring community; A strong and sustainable economy; Preparing for the future
- The Priorities: Get People into Work; Manage Population Growth and Migration; Promote Family and Community Values; Develop Long-term Planning
Objective 4: Population levels that achieve a balance between economic growth and the additional demand migration places on accommodation, infrastructure and resources Success criteria:
(i) Revised migration/population policy agreed by the States
(ii) Improved mechanisms in place to control population
Strategic Plan Reference:
- The Vision: A safe and caring community; A strong and sustainable economy; Preparing for the future; Protecting the environment; A highly skilled workforce
- The Priorities: Get People into Work; Manage Population Growth and Migration; House Our Community; Develop Long-term Planning
EXTERNAL RELATIONS AND CONSTITUTIONAL AFFAIRS
Objective 5: Jersey’s international responsibilities fulfilled and beneficial relations advanced with the United Kingdom, other countries and International organisations
Performance/success criteria:
(i) International obligations met;
(ii) Relevant international conventions and bi-lateral agreements are ratified/extended, recognising Jersey’s autonomy and commitment to international standards;
(iii) Close relationship with the UK maintained and our unique constitution and autonomy protected;
(iv) Strengthened international relations and partnerships, supporting new and existing business and cultural links which benefit Islanders.
Strategic Plan Reference:
- The Vision: A safe and caring community; A strong and sustainable economy; Preparing for the future
- The Priorities: Get People into Work; Manage Population Growth and Migration; Develop Long-term Planning
Financial Services
Objective 6: Maintain and support the growth of financial services sector capacity.
Performance/success criteria:
(i) Development of both existing (UK/EU) and new markets in line with the strategy agreed following the jurisdictional review.
(ii) Alignment of Jersey Finance Ltd, the Jersey Financial Services Commission and Government operating within a set of common objectives.
(iii) Contribute to increasing the speed of legislative development alongside the Law Officers Department.
(iv) Maintain Jersey’s international profile as a transparent and cooperative jurisdiction.
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Strategic Plan Reference:
- Vision: A strong and sustainable economy
- Priority: Get People Into Work