About the Subsidised Product Scheme (SPS)
The Government of Jersey offers subsidies to help you with the cost of certain medical products including:
- stoma products
- urinary and continence consumables
- dietary supplements
- enteral feeds
- feeding tube accessories
The scheme is operated by Coop Pharmacy on our behalf and is based at New Era Pharmacy.
Joining the scheme
Any child or adult can apply to join the scheme. You must have been a Jersey resident for at least 6 months.
Speak to a relevant healthcare professional, such as the Hospital Dietician. They'll assess your needs and confirm if you're eligible.
If you're eligible, they'll give you a SPS voucher. The SPS voucher is similar to a prescription. It's valid for a specified time and for the products appropriate to your condition.
You'll need to register your voucher with the New Era Pharmacy to order your subsidised products.
Register you voucher
Before you can make an order you must register your SPS voucher with the New Era Pharmacy.
You can do this:
- in person. Take your voucher to the New Era Pharmacy
- by email. Send a photograph of your voucher to sps@channelislands.coop
- via your healthcare professional. They can contact New Era on your behalf and register your voucher
Subsidies available
Subsidies only apply to products approved by the scheme.
If you order products that are not approved, you'll have to pay for them in full.
You can receive 100% subsidy if:
- you're aged 5 and under
- you have metabolic diseases
Subsidies include GST.
Product
| Subsidy
| You pay
|
|---|
Incontinence pads
| 70%
| 30% |
Oral and enteral feeds, and feeding appliance consumables
| 70%
| 30% |
Long term and permanent stoma products
| 100%
| 0%
|
Urinary devices
| 100%
| 0%
|
Ordering your products
To place an order patients, their carers or healthcare professionals should contact Coop Pharmacy at New Era providing their SPS voucher details by any of the following methods:
- call the dedicated SPS number +44 (0) 1534 759932
- call New Era Coop Pharmacy +44 (0) 1534 720642
- email sps@channelislands.coop
- fax +44 (0) 1534 617229
You can order a maximum of 28 days' supply of your specified products in any 25-day period. You can continue to place orders for as long as your voucher is valid.
The New Era Pharmacy will process your order ready for collection at any of designated collection points.
Collection points
Patients, their carers, friends, or family members can collect orders from the following locations.
If someone is collecting your order on your behalf they will need to confirm your registration details including your full name and address.
Location
| Opening hours
| Contact
|
|---|
New Era Pharmacy
Victoria Road
St Clement
JE2 6QG
| Monday to Friday 8.30am to 6pm
Saturday 8.30am to 5pm
Sunday 10am to 2pm (including bank holidays)
| +44 (0) 1534 759932
|
Grand Marché St Helier
Le Rue Masurier
JE2 4YE | Monday to Friday 8.30am to 6pm
Saturday 8.30am to 5pm
| +44 (0) 1534 615994
|
Grand Marché St Peter
Le Rue de L'Eglise
St Peter
JE3 7AG | Monday to Friday 8.30am to 6pm
Saturday 8.30am to 5pm
| +44 (0) 1534 481512
|
To make sure you don't run out of your products, allow enough time for your order to be processed.
Orders take:
- 1 working day for collection at New Era Pharmacy
- 2 working days for collection at the Grand Marché pharmacies
Home delivery
You can request home delivery for a £10 charge. If your products are in stock, the pharmacies aim to deliver them within 2 working days.
Advice for healthcare professionals
Call New Era Pharmacy on +44 (0) 1534 759932 or email: sps@channelislands.coop if you're a healthcare professional and need advice on:
- completing the voucher
- completing a SPS order form
- about the scheme
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