What we do
The Jersey Trading Standards Service helps to ensure that local businesses can compete on equal terms. We also ensure that safety and economic interests of consumers are not compromised by unfair or illegal trading practices.
Advice we offer
Consumer Advice Service
We provide free and confidential consumer advice. We can talk through your consumer problem, advise you on your consumer rights and how best to resolve your dispute.
Consumer Advice Service
Business advice
We provide guidance on how businesses can follow trading standards laws. Such as:
- shop policies which honour consumer statutory rights
- price marking
- distance selling
- product safety
- weights and measures
Retail and hospitality industries (industry and finance section)
Enforcement
We carry out a programme of unannounced inspections to trade premises to check for compliance with trading standards laws. These include:
- inspection of weighing and measuring equipment
- price checks
- shop policies
- safety of goods
- advertising
Enforcing the law
How to contact us
You can contact Trading Standards by telephone, e-mail or post
gov.je