Tills and Customer Service Manager

Ensure team provide excellent customer service along with impeccable levels of accuracy. Carry out effective analysis of transactional reports and take responsibility for ensuring company policies and procedures are being adhered to by the till team . You will implement solutions to problems as they arise and seek advice when required .
Key Responsibilities
Financial Analysis Daily , Weekly & Monthly reports must be analysed and actioned promptly
Responsible for cash and banking reconciliation
Refund Analysis
Manage system price accuracy
Analyse and interpret system generated financial reports
Recruit , train and performance manage till and customer service assistants
Organise weekly rotas