Senior Client Relationship Manager

Responsible for managing the service delivery for the private equity business along with the Private Credit Jersey leadership team
Maintain and build client relationships ensuring that the delivery of client service meets agreed service levels
Develop and enhance relationships with client advisors, intermediaries and other introducers of work
Work closely with other team members across the wider group to strengthen cross jurisdictional relationships with colleagues and mutual clients
Act as a mentor to client relationship managers and supervise and assist in the training and development of staff. Motivate, nurture and develop engaged employees
Actively manage the appraisal process for all direct reports
Act as a higher authority on day-today queries and as “A” level 4-eyes signatory on administration matters