M&E Operations Supervisor

-Supports the smooth running of the banquets department, where all aspects of the guest conference and banqueting service experience are delivered to the highest levels
-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
-Delivers on plans and objectives where banqueting initiatives & hotel targets are achieved
-Supervises the banqueting team fostering a culture of growth, development and performance within the department
-Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships with all key stakeholders
-Establishes and delivers effective programmes that advance service standards, profitability and cost control