Box Office and Customer Engagement Officer

The Jersey Opera House is a dynamic theatre dedicated to delivering exceptional performances and supporting both emerging and established talent. We are seeking an enthusiastic Box Office and Customer Engagement Officer to join our team.

The Box Office and Customer Engagement Officer is responsible for managing all ticketing operations and delivering exceptional customer service, both in-person and online. This role works closely with the marketing team to support promotional efforts and ensure a seamless, positive experience for all patrons, whether they are booking online, by phone, or in person. Knowledge of social media is essential, as this position will assist with customer engagement and brand awareness initiatives.