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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Relocation toolkits

​​These toolkits are to be used in conjunction with the Government of Jersey's​ relocation policy​.​​

Title
​Relocation toolkit
​Author
​Employee Experience
​Document Type
​Toolkit
​Issue date
16 May 2024
​Effective date
​16 May 2024
​Review date
​16 May 2027
​Version
​1.0​

Relocation support packages

​​​Relocation support is provided through a Government of Jersey approved relocation partner and will be tailored from the individual packages below based on your requirements. An initial needs analysis will be conducted by the relocation partner.

​Package 1: Initial orientation

This package includes:

  • an area tour of the Island by car
  • a tour of central St Helier on foot
  • an explanation of Housing Law in Jersey
  • an introduction to practical aspects of daily life in Jersey
  • a general overview of the cost of living
  • addressing any additional concerns, for example, in respect of medical care, leisure activities, safety, sports facilities and culture
  • an explanation of childcare and schooling (where relevant)

Package 2: Finding temporary accommodation

This package includes:
  • ​search and selection support including availability of key worker housing (if applicable)
  • negotiation of best/corporate rates for accommodation
  • accompanied viewings
  • organising all associated administration
  • assistance in lease negotiation
  • ensuring property is clean and ready to move into
  • inventory check in with full photographic record of contents and condition

Package 3: Finding a home to rent

This package includes:
  • ​needs analysis and overview of the local market and availability
  • search and selection support including availability of key worker housing (if applicable)
  • assistance in creating a shortlist for viewing
  • accompanied viewings of up to seven shortlisted properties
  • liaising and negotiating with the agent or landlord (as applicable) to agree monthly rent and terms of lease
  • recommending removal companies
  • ensuring property is clean and ready to move into
  • assistance with setting up utilities
  • full photographic inventory of contents
  • liaising with the agent of landlord (as applicable) to resolve any initial problems during the first two weeks of the tenancy

Package 4: Finding a suitable nursery or school

This package includes:
  • outline of the Jersey education system
  • fully explain the different nursery or schooling options relevant to your needs
  • enquire about availability
  • accompanied visits to schools and nurseries to meet principals
  • registration
  • organising taster days (if applicable)
  • assistance with any pre-requisites, including school uniform

Package 5: Settling in - administration

This package includes:
  • registering with Social Security and Tax
  • importing or buying vehicle(s)
  • registering with doctors and dentists
  • buying or renting equipment or furniture
  • securing insurance
  • obtaining a Jersey driving licence
  • assisting with a local mobile phone contract
  • assisting with opening a local bank account

Package 6: Settling in - the first three months

This package includes:
  • recommending events and activities to suit your needs
  • monthly meetings to catch up
  • telephone and email assistance during office hours 

Package 7: Support for spouse or partner

This package includes:
  • a half-day tailored area tour of the Island
  • local shopping guide, including supermarkets, markets and farm shops
  • an introduction to practical aspects of daily life including transport, parking and shopping
  • showing routes to activities, schools, nurseries and the workplace of the employee's partner
  • introductions to new people and starting a local network
  • assistance with starting work or moving a business
  • monthly meetings to check refined needs and offer help where needed

Package 8: Managing removals contracts

This package includes:
  • ​actively managing the relationship between and the removals company
  • arranging initial contact and consultation​
  • managing the removals process
  • issue resolution (where required)

Eligible removal items

The relocation removals service consists of all of the services listed below. You may opt-in or opt-out to any of these services.

Services

Planning: 

  • the removals service contractor will engage with you to discuss​ your needs and create a moving plan. An itemised quote will be provided to States of Jersey and the employee

Packing materials: 

  • boxes and other packing materials will be provided by the contractor

Removal of goods: 

  • door to door home removal to Jersey address  
  • disassembly of furniture

Delivery of goods: 

  • ​door to door home delivery to Jersey address
  • unloading boxes into appropriate rooms of new home
  • re-assembly of furniture
  • assistance with unpacking
  • removal of any unwanted packaging

Payment

​Payment for services within the agreement will be made to the appointed contractor by the States of Jersey directly.

Relocation of vehicles​

The relocation of motorised and electric vehicles is not included within the service. If you wish to relocate a vehicle to the Island, you should do so at the time that you relocate, traveling by ferry with the vehicle to the Island.

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