Mental health related emergency service call outs (FOI)

Request

In the UK there has been a rise in the number of emergency service staff call outs for mental health patients.

I would like to know:

A

If there has also been a rise in Jersey over the past five years?

B

How many calls the emergency services have had over the past five years relating to mental health issues?

C

How many calls were taken and how many were responded to?

D

How many hours were spent supporting people with mental health? Could you explain how this time was spent either via over the phone or call outs to people?

E

Can you break this down by month, year and which emergency service received the call and which responded?

Response

Of the emergency services, only States of Jersey Police and Ambulance Service hold this information. Records are held in different ways on different systems, hence the differing response formats and content.

A

Please see the response to question B. Both sets of figures indicate an upward trend.

B

Please see the figures below.

States of Jersey Police:

This part of the response covers mental health and welfare calls. Many of the welfare calls have a mental health element although we could not specify the amount.

Ambulance Service:

These are calls identified in our records as being Mental Health Calls.

C

Please see the response to question B. For the States of Jersey Police figures, it is not possible to analyse further the nature of the response to each call. To do this would exceed the cost limit provisions allowed under article 16 of the Freedom of Information (Jersey) Law 2011 and the 12.5 hours maximum allowed under regulation 2 (1) of the Freedom of Information (Costs) (Jersey) Regulations 2014.

D

Please see the response to question B. It is not possible to analyse further the time spent relating to each call or response. To do this would exceed the cost limit provisions allowed under article 16 of the Freedom of Information (Jersey) Law 2011 and the 12.5 hours maximum allowed under regulation 2 (1) of the Freedom of Information (Costs) (Jersey) Regulations 2014.

E

Please see the response to question B.

Article applied

Article 16 A scheduled public authority may refuse to supply information if cost excessive

(1) A scheduled public authority that has been requested to supply information may refuse to supply the information if it estimates that the cost of doing so would exceed an amount determined in the manner prescribed by Regulations.

Regulation 2 (1) of the Freedom of Information (Costs) (Jersey) Regulations 2014 allows an authority to refuse a request for information where the estimated cost of dealing with the request would exceed the specified amount of the cost limit of £500. This is the estimated cost of one person spending 12.5 working hours in determining whether the department holds the information, locating, retrieving and extracting the information.