Reduction in email traffic (FOI)Reduction in email traffic (FOI)
Produced by the Freedom of Information officeAuthored by Government of Jersey and published on
27 March 2019.Prepared internally, no external costs.
Request
Mr Charlie Parker is quoted as saying in the Jersey Evening Post of 26 February 2019 that the number of emails sent as a result of the recent relocation of certain civil servants has reduced by 20%.
A
How many emails does the 20% reduction equate to in actual sent email correspondence?
B
What was the total email traffic during this period that Mr Parker refers to?
C
What was the corresponding email traffic figure for the same period last year?
D
Apart from counting emails, what other information is recorded in the electronic correspondence of States Employees?
Response
A
Following the move of the new Government of Jersey offices, feedback sessions were held with staff on how the move had gone. Following anecdotal evidence from staff at these sessions that email traffic had declined, a one-off random sample exercise was undertaken across the following functions: The Office of the Chief Executive (excluding Communications), Ministerial Support Unit and Corporate Planning and Performance and the Chief Operating Office, Executive, People Services and Commercial Services. The exercise reported a reduction of 2.8k emails (19%).
Communications were excluded from this exercise, as their volumes were anticipated to be higher than normal due to the transition.
Email volume is not a performance measure that is regularly tracked and therefore this was a one-off exercise. Further samples may be taken to monitor collaboration initiatives.
B
The email traffic for the random sample exercise reduced from 14.7k to 11.9k.
C
The Government of Jersey does not hold this information.
D
The Government of Jersey undertakes periodic audits of information regarding electronic correspondence including email and internet sites accessed, with a view to maintaining and improving security, to support the investigation of security incidents and to ensure compliance with the Acceptable Use Policy. A copy of the Acceptable Use Policy is attached below.
Acceptable use of information systems and technology 2016
gov.je