Self-service customer portal (FOI)Self-service customer portal (FOI)
Produced by the Freedom of Information officeAuthored by Government of Jersey and published on
31 December 2019.Prepared internally, no external costs.
Request
I wish to make the following Freedom of Information Request:
A
Does the organisation have a corporate citizen facing self-service customer portal? (Yes or No. If yes, please provide:
B
The name of the company that provides the associated solution?
C
The start and end date of the contract?
D
The annual contract value?
E
The post title, name, job title and email address of the person within the organisation responsible for overseeing the solution?
F
If you do not currently have a corporate citizen facing self-service customer portal, is this something your organisation is currently considering?
Response
A
Yes.
B
Granicus.
C
January 2018 to December 2020.
D
£46,500.
E
Acting Head of Digital Delivery – digital@gov.je
F
Not applicable.
gov.je