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Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Complaint procedure (FOI)

Complaint procedure (FOI)

Produced by the Freedom of Information office
Authored by Government of Jersey and published on 03 March 2020.
Prepared internally, no external costs.

​Request

Could the health and Community services department please provide a copy of its complaints handling procedure / policy.  I am after a full copy of the procedure / policy.

Response

The Customer Feedback Policy is applicable to all government departments and is available on gov.je via the following link:

Customer feedback policy

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