Health and Community Services Quality and Performance reports (FOI)

​Request

May I just ask please - the public meeting which took place on 13th January 2020 and which was videoed, went through the Quality & Performance report for 2019 and so this document is clearly in the public domain. It is not however included in the Board Pack for the meeting.

A 

Could you please forward a copy to me and let me know where this is published publicly please?

B

Could I also please have a copy of the Quality & Performance Report for 2020?

Response

A

Please find attached a copy of the Quality and Performance Report for 2019.

Quality and Performance Report - December 2019

The 2019 Quality and Performance Report was discussed publicly at the Health and Community Services (HCS) Board in January 2020. The video and meeting minutes are available on www.gov.je

Health and Community Services Department Board 

B

Please find attached a copy of the Quality and Performance Report for 2020.

Quality and Performance Report - December 2020

Note:

Prior to the publication of the Quality and Performance Report in August 2021, previous versions of this report were for internal use only as a tool to further develop understanding of HCS’s service delivery.

Progress has been made in this area and the reports now include;

1. Exception reporting
2. Data sources
3. Standard thresholds