Residential noise complaints (FOI)Residential noise complaints (FOI)
Produced by the Freedom of Information officeAuthored by Government of Jersey and published on
21 May 2024.Prepared internally, no external costs.
Request
A
Please confirm the total number of noise complaints from residential properties received in 2022, 2023 and 2024 to 31 March.
B
Please confirm the total number of noise abatement orders issued, and the number of fines and value of fines issued in 2022, 2023 and 2024 to 31 March.
Response
A
The following table details the total number of noise complaints received by the Environmental and Consumer Protection Housing and Nuisance team (ECP) from residents in the last three years.
Total ECP noise complaints received from residents - 1 January 2022 to 31 March 2024 |
Year | Total number of complaints from residents about noise from neighbours |
| 2022 | 127
|
| 2023 | 81
|
| 1 January to 31 March 2024 | 32
|
Additionally, the States of Jersey Police also receive noise complaints, however, the recording system is not configured to differentiate between residential and other complaints and a manual search of the records would be required to complete and verify this information.
It has been estimated that to provide the information requested would exceed the 12.5 hours allowed for Freedom of Information responses in accordance with Regulation 2 (1) of the Freedom of Information (Costs) (Jersey) Regulations 2014. Article 16(1) of the Freedom of Information (Jersey) Law 2011 has therefore been applied.
Since residential complaints are not specifically identified on the States of Jersey Police system, a suggestion in respect of refining the request cannot be provided.
B
The following table provides the requested information.
Total number of Noise Abatement Notices and fines issued |
Year | Total number of Noise Abatement Notices issued | Total number of fines issued | Total value of fines issued |
| 2022 | 0 | 0 | 0 |
| 2023 | 12 (5 sites) | 0 | 0 |
| 1 January to 31 March 2024 | 1 | 0 | 0
|
It should be noted that a noise abatement order does not exist under the Jersey legislation, Statutory Nuisances (Jersey) Law 1999, however, information has been provided regarding Noise Abatement Notices.
Article applied
Article 16 - A scheduled public authority may refuse to supply information if cost excessive
(1) A scheduled public authority that has been requested to supply information may refuse to supply the information if it estimates that the cost of doing so would exceed an amount determined in the manner prescribed by Regulations.
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