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A decision made 7 May 2010 regarding: P.31/2010 Health and Social Services Department - Management Improvement Plan - comment by the Minister for Health and Social Services.

Decision Reference: MD-HSS-2010-0029
Decision Summary Title :	P31/2010 HSSD Management Improvement Plan		Date of Decision Summary:	7 May 2010
Decision Summary Author:	Assistant Director Corporate Planning, Performance Management		Decision Summary: Public or Exempt?	Public
Type of Report: Oral or Written?	Written		Person Giving Oral Report:
Written Report Title :	P31/2010 HSSD Management Improvement Plan- Comment		Date of Written Report:	5 May 2010
Written Report Author:	Acting Chief Officer		Written Report : Public or Exempt?	Public
Subject: P31/2010 HSSD Management Improvement Plan- Comment by the Minister for Health and Social Services
Decision(s): The Minister approved the comment
Reason(s) for decision: The Minister wishes to accept the proposition
Resource Implications: None in relation to the comment
Action required: Request the Greffier of the States to arrange for the comment to be presented to the States
Signature:		Position: Minister for Health and Social Services
Date Signed:		Date of Decision (If different from Date Signed):

P.31/2010 Health and Social Services Department - Management Improvement Plan - comment by the Minister for Health and Social Services

HEALTH AND SOCIAL SERVICES DEPARTMENT:

MANAGEMENT IMPROVEMENT PLAN

P.31/2010

PROPOSITION

THE STATES are asked to decide whether they are of opinion –

To request the Minister for Health and Social Services to prepare and present to the Assembly for information within 6 months of the date on which the recently appointed Chief Executive takes up her post –

(a) a Management Improvement Plan for the Health and Social Services Department which, inter alia, provides a structure, and leads to a culture, which underpins implementation of the recommendations of the Verita Report; and

(b) plans for the introduction of strengthened and credible whistle-blowing procedures and patient complaint procedures.

DEPUTY R. G. LE HERISSIER OF ST. SAVIOUR

Comment

I have pleasure in accepting both parts of this proposition.

With regards to part A, I will seek to bring forward a Management Improvement Plan for Health and Social Services which identifies a structure that facilitates the implementation of both the Verita and Williamson recommendations and provides a more appropriate separation of the operational delivery of services from the strategic aspects of Health and Social Services. I am keen for my new Chief Officer to bring this forward in her first 6 months in office. I am happy to bring this plan to the Assembly for information.

With regards to part B, the States wide whistle-blowing policy is administered by the Chief Minister’s Department. The current policy was introduced in 2009 and I am informed that it has recently undergone a review after being in place for a year and was accepted as working satisfactorily.

In addition, a Health and Social Services primary and secondary stage complaints procedure has been in place for some time now with good effect.

This said I am always happy to consider any suggestions that may improve policies and procedures and as such I will instruct the new Chief Officer to review these procedures and I will inform the Assembly if any changes are to be considered.

Deputy Anne Pryke, Minister for Health and Social Services

5 May 2010