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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Storm Ciarán Update: Focus turns to high tide after busy night for emergency services

02 November 2023


Three people were taken to hospital and more than 30 were evacuated from their homes as winds in excess of 100mph have been battering the island overnight.

In what is an ongoing situation, emergency services and staff from Infrastructure and Environment have been working through the night to answer hundreds of calls from Islanders, with the vast majority related to storm damage.

While affected Islanders have been moved to hotels and parish halls which opened in the early hours to act as temporary shelters for displaced residents, attention is now turned to this morning's High Tide which is expected to be 11.5m at 8.40am and, with the ongoing high winds, could be higher.

Among the worst-hit areas last night were FB Fields and parts of St Clement while Gloucester Street was closed just after 5.30am when parts of the hospital's Paediatric Block roof became unstable.

A multi-agency Situation Room at States of Jersey Police Headquarters is helping to co-ordinate the response after a major incident was declared last night. At 6.15am this morning there had been 107 '999' calls and 270 calls to the non-emergency number.

Islanders are advised to stay at home and to only travel if it is essential or if they are essential workers. Advice about travel, disruption to services, and how to stay safe will be shared on the social media channels of the Government of Jersey and States of Jersey Police.


As part of the response to Storm Ciarán, a non-emergency services public advice line has been set up to enable Islanders affected by the storm to report incidents which do not require the attendance of blue-light services.

The advice line on 01534 612222 will be resourced for the duration of the storm.

Other useful non-emergency out of hours contact numbers are:

Jersey Electricity Company - 01534 505460
Island Energy – 01534 755555
Jersey Water – 01534 707302
Andium – 01534 500799

As a reminder, Islanders should always call 999 in the case of an emergency or States of Jersey Police on 01534 612612 for a non-emergency police response. Emergency Services will be extremely busy, so Islanders are encouraged to only call the non-emergency services public advice line if necessary.


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