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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Sinus Spray (Restore) – Recall

BrandRestore
Recall date01 May 2024
Product Nasal spray
Pack size
Batch codesSee full list below
ProblemMicrobiological risk
Further information

The product does not meet the requirements of the General Product Safety Regulations 2005. If you have this product and think it may be one of the affected batches do not use it. If you are not sure if you have an affected product, you can send photos of the bottle including the batch number on the bottom of the bottle to: sinusrecall@detoxpeople.eu

Below is information on the affected batches listing the order number and then the lot number:
518151 - 2108021HFA
518150 - 2108021HFA
480659 - 210726SS01
480657 - 210726SS01
443688 - 210726SS01
378470 - 210303SS01
326462 - 201009SS01
293015 - 200724SS011
283545 - 200430SS011
276321 - 200430SS011
276296 - 200430SS011
262086 - 200402SS011FC
255069 - 200311SS11-GM
Sales period: June 2017 to September 2019​

The product has been identified as presenting a microbiological risk as testing found the product to contain microbial contamination identified as Microbacterium sp, Fictibacillus sp, Bacillus sp, (primarily B. malikii), and Paenibacillus sp. 

The use of the affected product could potentially result in severe or life-threatening adverse events such as bacteremia or fungemia, invasive bacterial or fungal rhinosinusitis, or disseminated fungal infection.

For more information see attached Recall Notice. 
WebsiteProduct Recall
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