This product presents with a risk of electric shock and/or fire. In certain circumstances, the neutral terminal weld may fail, which can cause the copper busbar to come away from the terminal block. In installations where the neutral wiring is routed through the meter point, a partial or complete loss of continuity in the neutral circuit may occur. This could result in elevated voltage on accessible conductive parts on the product, or in cases of high resistance, overheating.
This product does not meet safety standards.
Model: Mk7CD
Serial Numbers: Affected units fall within the range of the following serial numbers: 251792525 - 253598310
Product description: Grey electricity smart meter with digital display. Affected units were manufactured between October 2022 and October 2024
If you have bought this product stop using it immediately and return it to the distributor for a refund.
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