This product presents with a risk of electric shock and/or fire. In certain circumstances, the neutral terminal weld may fail, which can cause the copper busbar to come away from the terminal block. In installations where the neutral wiring is routed through the meter point, a partial or complete loss of continuity in the neutral circuit may occur. This could result in elevated voltage on accessible conductive parts on the product, or in cases of high resistance, overheating.
This product does not meet safety standards.
Model: Mk7CD
List of affected serial number ranges: 251792525 - 251794524 251796625 - 251796824 251824125 - 251825124 252146589 - 252147588 252447788 - 252450287 252581924 - 252582423 252783549 - 252784548 252835577 - 252837376 252976075 - 252977074 253087265 - 253088264 253166510 - 253167109 253319676 - 253320475 253339276 - 253340275 253410846 - 253411245 253419781 - 253420180 253490885 - 253491584 253492585 - 253494384 253519945 - 253520144 253523981 - 253524280 253596971 - 253597290 253598111 - 253598310
Product description: Grey electricity meter with digital display. Affected units were manufactured between October 2022 and October 2024
If you have bought this product stop using it immediately and return it to the distributor for a refund.​
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