Only for the batches of condoms affected by this issue, there could be an increase in the number of condoms that burst during application or use. Affected product and batch codes Durex Real Feel 6 Pack, Batch Number 1000438054, Expiry Date Jan-2021
Durex Real Feel 12 Pack, Batch Number 1000444370, Expiry Date Feb-2021
Durex Real Feel 12 Pack, Batch Number 1000474804, Expiry Date Feb-2021
Durex Latex Free 12 Pack, Batch Number 1000444367, Expiry Date Feb-2021
Durex Latex Free 12 Pack, Batch Number 1000433145, Expiry Date Jan-2021
Durex Real Feel 12 Pack, Batch Number 1000419930, Expiry Date Jan-2021
Durex Real Feel 12 Pack, Batch Number 1000444367, Expiry Date Feb-2021
Durex Real Feel 12 Pack, Batch Number 1000416206, Expiry Date Dec-2020
Durex Real Feel 18 Pack, Batch Number 1000434066, Expiry Date Jan-2021
Durex Real Feel 18 Pack, Batch Number 1000430479, Expiry Date Jan-2021 Batch numbers are shown on the bottom of the pack and on the foil wrapping of individual condoms. There is no immediate safety concern for consumers and only a limited number of batches are affected. If you have any questions, call the Durex care line on 0333 2005 345 or e-mail consumer.relations-hcukroi@rb.com If you have bought any non-latex Durex Real Feel or Durex Latex Free condoms with batch numbers listed above, return all unused non-latex Durex Real Feel and Durex Latex Free condoms with these batch numbers to the store where you bought them from for a full refund. In case this option is not possible, return via the below return address: FREEPOST
RTGY-JCGE-EYAC
RB CONSUMER RELATIONS
PO BOX 4644
SLOUGH
SL1 0YB You will receive a full refund via cheque, provide your full name and address for this purpose. More information can be found on the Durex website see web link. | 
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