The affected products were sold from 29 August 2018 in John Lewis & Partners shops and on johnlewis.com. Product Stock Numbers 12623821, 12623822, 12623823, 12623824, 12623825, 12623832, 12623833, 12623834, 12623835, 12623836 and 12623837. Mint Velvet is recalling these products as there is a risk to customer safety due to potential issues with the heel attachment on this product style. Please stop using the product immediately, and return it to your nearest John Lewis & Partners shop as soon as possible for a full refund, or to exchange it for an alternative product if you prefer. For further information call Mint Velvet customer care on:0345 456 2200 or alternatively email customercare@mintvelvet.co.uk |