HR Operations Officer - 12 month FTC

Ensure accurate and timely completion of all day-to-day operational employee lifecycle activities within own area of responsibility, in line with company policies and procedures and any established SLAs
Take a lead role in onboarding new starters from offer to their first day, including managing pre-employment checks through our 3rd party provider
Become a proficient user of the current HR system, and ensure all relevant data and changes are captured accurately and in line with established SLAs
Resolve queries received through multiple channels in a timely manner, and escalate where complex issues arise
Ensure documentation and instruction forms are continually updated, version controlled and archived, and identify opportunities for continuous improvement
Ensure employee files are accurately maintained in line with the company’s Data Protection Policy and GDPR