KYC Manager

Responsibilities include:
•Leading and managing the BCI KYC team, as part of the wider Client Lifecycle team, delivering efficient and effective onboarding for both new to business clients and periodic reviews.
•Driving operational excellence, through the use of technology to improve team performance and output.
•Ensuring appropriate training plan is in place for all KYC team members.
•Effectively mentor others by identifying, encouraging and recognising examples of good team working practices.
•Partnering with our KYC Operations Team (CoE) and identifying quality issues and supporting the implementation of additional training.
•Effectively coach others by providing regular feedback on performance based on evidence.
•Responsible for the liaising with CoE re output, quality and delivery against KPIs.
•Technology support for AML Systems (KYC and Compliance teams).