Settled Hours Guidance

​​​​Introduction

This document provides information about settled hours and requesting amendments to your written statement of employment.

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​​Settled hours guidance​​

Settled hours definition ​and examples​

​Under Article 3A of the Employment (Jersey) Law, when your work pattern is or has been settled for at least 6 months you can request the right to have the terms of your employment amended to reflect the settled work pattern.

For example, if you are on a zero hours contract but have worked the same hours each week for at least 6 months up to the date of your request, you may request that the terms of your employment change to reflect this.

Making a request​

​Your request must:

• ​​be submitted in writing to your line manager using the form​ below
  
• clearly outline the part of your terms of employment you are asking to be amended
  

You are only entitled to make one request within a 12 month period.

Settled hours application form​

Responding to a request​

Your manager must respond to your request within 4 calendar weeks of receiving it. If the person responsible for considering the request is absent from work, the 4 week period starts on the day the person returns to work or 4 weeks after the request, whichever comes first.

Your request can be refused for the following reasons:

• ​the changes you have proposed do not reflect the employer's record of your working patter​n
• approving and implementing the proposed changes would have significant detrimental impact on the employer's business performance
• there is likely to be a change to your work pattern within 4 weeks of submitting your request
• your contract is due to end within 4 weeks of your request being submitted

If your request is approved, your line manager must confirm the approval to you in writing and arrange for you to be provided with an amended set of your terms of employment within 4 weeks of the approval.

If refused, your line manager must provide a written response clearly stating the reasons for refusal.

Review of refusal

If your request is refused, you have the right to a review of this decision. You must send your request for a review of the decision to your Chief Officer (or delegate) in writing within 2 weeks of being informed of the decision.

Within 2 weeks of receiving this request for review, your Chief Officer (or delegate) must review your initial request along with the reason for refusal, and either approve this within 4 weeks or hold a meeting with you to discuss the request.

Following the review meeting, you will be informed of the decision within 2 weeks and if approved, your new terms of employment will be issued within 4 weeks of the decision being made.

​You have the right to be represented or accompanied during this meeting.

Right to be accompanied