Information and public services for the Island of Jersey
L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri
Income Support is extra money we can give to help people who do not have enough money.
Here we will tell you about:
Income Support can help pay for things like:
The amount we give out depends on how much money your family has.
Income Support is usually paid to you every week.
You do not pay tax on Income Support.
We can give out one-off payments to help with expensive costs or for emergencies.
If there is a change in how much money people earn in your family, you must tell us no more than 14 days later.
It is a criminal offence if you do not tell us of any changes:
Telling us about changes to how much money you have
Anyone can tell us about changes to how much money you have.
You can do it online using our change of circumstance form or book an appointment with us in person or call us.
+ 44 (0) 1534 444 444
Who can apply for Income Support
You can apply for Income Support if:
The needs of your family in your home
You get Income Support depending on the needs of your family in your home.
Your Income Support Household includes:
Your Income Support Household also includes a person who is in a relationship with you, like if you are married or in a civil partnership.
Your Income Support Household does not include any other family members who share your home with you.
How we decide if you are in a relationship with someone
A relationship is when 2 people share their lives together.
This includes couples who may or may not be married or in a civil partnership.
A civil partnership is when two people legally say they are partners and share their lives together.
People who are married or in a civil partnership may or may not live together.
We can see you are in a relationship if you:
These are just some ways that show you are in a relationship.
How to apply for Income Support
To apply for Income Support:
When we have your form and documents, we'll:
If someone else is looking after your Income Support
You may need your Income Support to be paid to someone else to look after it.
You may want someone else to speak to us about your Income Support claim.
For either of these reasons, you will need to fill in an ‘authority to disclose' information form.
If you do not agree with our decision
If you are unhappy about what we decide about your Income Support, you can ask us to look at it again.
If you still do not agree with what we decide, you can appeal.
Find out more
If you have any questions about Income Support, you can contact the Work and Family Team.
To talk to someone face to face about Income Support you can:
Book an appointment with us
+ 44 (0) 1534 444 444 and press option 1
Customer and Local Services PO Box 55 La Motte Street St Helier Jersey JE4 8PE
gov.je