JerseyMe digital ID

​​​About JerseyMe

JerseyMe is the Government of Jersey's digital ID solution that gives you safe and secure access to the Government's online services using a onegov account. You'll need a digital ID to access online services that require you to verify your identity, such as completing your tax return, changing your contact details, obtaining or renewing your registration card or obtaining a Covid Status certificate. 

Accessing services online

How to set up your JerseyMe

You can set up your JerseyMe by going to one.gov.je and clicking on the 'Choose a digital ID provider' link in the bottom right hand corner of the screen.

Step by step guide to setting up your JerseyMe

What you'll need to set up your JerseyMe

To set up your JerseyMe ID, you'll need:

• a valid passport
  
• a mobile phone
  
• a personal email address
  
• a device that has a working camera and microphone
  

Log into your onegov account using JerseyMe

Help with JerseyMe

Online

Ask for support online by completing the form.

Complete JerseyMe help form

By phone

Call the JerseyMe helpline on +44 (0) 1534 616600:

• Monday to Friday (except Wednesday), 8.30am to 5.30pm
• Wednesday, 9am to 5.30pm
  

In person​​

​If you don't have a device with a camera or microphone or need additional support, you can visit the dedicated JerseyMe area in Broad Street Post Office. 

To set up your JerseyMe at the Broad Street Post Office, you'll need to take your valid passport and mobile phone with you.

Advisers are available to help you:​

Monday to Friday: 8.30am to 5pm
Tuesday: 9am to 5pm
Saturday: 8.30am to 1pm​

You don't need an appointment to use the drop in service at the Post Office.​

Your data

The information you provide is held by the Government and is protected by industry standard security provisions.

JerseyMe privacy policy

Data security

Ensuring data is kept safe and secure is of the utmost importance to us.

Jersey Me uses advanced encryption to keep personal details secure. This means we have put in place systems to stop third parties from accessing customer information, mine and sell their data to third parties or share any details without the customers approval.

All data is stored by the Government and is under its full control.