Ambulance response times (FOI)

​Request

A

What was the average time for an ambulance to respond to an emergency call in 2016? Is there a set target time?

B

What is the longest time someone had to wait for an ambulance in 2016?

C

How many times were First Responders called out in 2016 and how many times during 2015?

D

How many times have they been called out so far this year?

E

How many times were the Fire Service called out to give medical treatment last year and how many times during 2015?

F

How many times have they been called out so far this year?

Response

A

The average time for an ambulance to attend a 999 call in 2016 has been broken down into call type, Category A calls 6 minutes and 54 seconds. Category B calls 7 minutes and 42 seconds. Category C calls 10 minutes and 44 seconds.

These are given as the mean average.

There is no set target and figures are not comparable with current UK response times.

B

We have taken this question to mean the longest wait for an ambulance to a ‘red’ (prioritised emergency) call. In 2016 the longest wait was 58 minutes. This patient had a healthcare professional with them who was advised of the delay which was due to the crew being diverted to a cardiac arrest call.

C

First Responders were called out 41 times in 2016 and 37 times during 2015.

D

First Responders have only been called out once so far in 2017.

E

The Fire Service were called out 31 times to give assistance as co-responders for the ambulance service last year and nine times during 2015.

F

The Fire Service have been called out three times so far this year to give assistance as co-responders for the ambulance service.