Government of Jersey X (Twitter) accounts (FOI)

​​Request

For each of the following X (formerly Twitter) account, please provide information as at 4 March 2024:  

• @GovJersey
• @StatesAssembly
• @JerseyPolice
• @JsyAmbulance
  
• @JsyFire
• @Jersey_Met
• @ChiefJersey
• @Honorary_Police
• @Jersey_MetCI
• @JsyGazette 

​A

The number of accounts that have been blocked.

B

The number of accounts that have been muted.

C

Whether there is a policy in place around blocking and muting users?  If yes, please provide a copy of the policy.

Response

Please note that the above listed X accounts are managed by different departments across the States and Government of Jersey. The departmental responses are listed below: 

Government of Jersey X (Twitter): @GovJersey

A.

19 Blocked.

B.

50 Muted.

C.

Yes, there is policy in place as follows:

Monitoring and Moderating

The Channels team continuously evaluate and monitor the pages for comments, replies, and mentions. 

Active moderation of social media posts to prevent ‘censorship’ is refrained from. However, posts that include abusive language, personal attacks against specific officers or members, or discriminatory content like ageism or racism or homophobia or sexism will be removed.

States Assembly: @StatesAssembly 

A.

There are no blocked accounts. 

B.

There are no muted accounts.

C.

There is no specific policy for the States Assembly in relation to X; though more generally there are Social Media policies in place. For information, please see the link below: 

States Assembly Social Media Community Rules (statesassembly.gov.je)

​Justice and Home Affairs /Emergency Services X (Twitter) Accounts:  

Jersey Fire: @JsyFire 

A 

There are no blocked accounts. 

B. 

There are no muted accounts. 

States of Jersey Police: @JerseyPolice

A. 

31 blocked accounts. 

B. 

4 muted accounts.  

Jersey Ambulance: @JsyAmbulance 

A.

7 blocked accounts on Ambulance X (Twitter). 

B.

1 muted.

Robin Smith’s personal account: @ChiefJersey 

A.

There is 1 blocked account. 

B.

There are no muted accounts.  

The Justice and Home affairs department has confirmed that they adhere to the Monitoring and Moderating values of the policy stated above. 

Honorary Police: @Honorary_Police 

This account is managed by the Honorary Police and is not a government communications channel. This information is therefore not held by the Government of Jersey and Article 3 of the Freedom of Information (Jersey) Law 2011 applies. 

Information may be held by the parishes so you might wish to send your information request in writing to: 

FOI@comite.je​

Or by post to:   

Parish FOI, East Wing, RJA & HS, Trinity, JE3 5JP

You can also find out more about making an FOI request to the parishes at 

How to Make an FOI Request | Comité des Connétables (comite.je)

Jersey Met: @Jersey_Met

C.

The department confirms that there is no independent policy in place, however they would revert for advice on overarching policy if was felt there was an issue.

Jersey Gazette: @JsyGazette 

A 

There are no blocked accounts. 

B. 

There are no muted accounts. 

C.

There is no policy in place, @JsyGazette is an automated account and replies are not monitored.

Article applied

Article 3 - Meaning of “information held by a public authority”

For the purposes of this Law, information is held by a public authority if –

(a)     it is held by the authority, otherwise than on behalf of another person; or

(b)     it is held by another person on behalf of the authority.​