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Picker Institute is a leading international health and social care charity, who carry out research to understand individuals’ needs and their experiences of care.​

The organisation aims to influence policy and practice, so the health and social care systems are centres around people's needs and preferences, inspire the delivery of the highest quality care and empower those working in health and social care to improve experiences. 

This report summarises the findings from the Picker Institute Patient Experience Evaluation 2024, carried out by Picker Institute Europe, on behalf of Health and Community Services.