States improve efficiency for self-employed

12 November 2014

Self-employed Islanders will no longer be required to obtain a copy of their tax assessment from the Jersey Taxes Office and then deliver it to Social Security Department.

From 1 January 2015, Social Security will get the information needed directly from the Taxes Office, ending the obligation for the 7,000 islanders who pay Class 2 contributions to post, email or hand their tax assessment in.

This improvement in customer service comes from the two departments working together to share specific information so that Social Security can assess Class 2 contributions using information customers have already provided directly to the Jersey Taxes Office.

Tell Us Once objective

Social Security’s Interim Chief Officer, Ian Burns, said “We are continually trying to improve our services, and this is another example of that which will assist the 7,000 Class 2 contributors who have had to supply us with a copy of their tax assessment every year.

“This data sharing supports the objectives of the States’ approach to ‘Tell Us Once’ – a key strand of the eGovernment programme, which aims to put the customer at the heart of what we do. By sharing this information, we aim to reduce customer effort, simplify processes and increase efficiency.”

The agreement will apply when assessing contribution level for 2015 and beyond.