19 July 2024
Systems continue to be restored. Modernisation & Digital is monitoring developments and will continue to provide updates as necessary.
Government update at 16:10
- Social security payments appear to be unaffected following a successful Government of Jersey test run, following recovery of the global BACS system in the last few hours
- EMIS Web, the GP patient administration system, remains affected
The following updates from earlier remain current:
- Emergency services responses are unaffected. In an emergency, please call 999, as usual
- The hospital remains open and patients are advised to attend appointments as normal
- GPs have asked us to communicate that they would like patients to attend as normal unless otherwise advised
- Online ID systems such as JerseyMe and Yoti are currently unaffected
- Online tax forms are currently unaffected
- Ports of Jersey are providing updates on the airport and harbour, and any questions on those services should be directed to them
- Family Nursing & Home Care are affected by the global IT outage. Clinics remain open. Essential and urgent home visits are being prioritised. If you do not receive an expected visit and have any concerns, please call us on 01534 443600
- Services across Children's Services and CAMHS are unaffected, and appointments should be attended as planned
- We've been advised there have been no reported major IT issues for Jersey Water, Jersey Electricity, Island Energy or fuel providers
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