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L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Hot Water Systems ModulAir Heat Pump (Joule) Safety Notice

BrandJoule
Recall date09 Jul 2024
ProductHot Water Systems ModulAir Heat Pump
Pack size
Batch codes
ProblemRisk of burns and fire
Further information

This product presents with a risk of fire as it has been identified as presenting a risk of fire as there are certain circumstances in which the internal electrical connection in the ModulAir All E Heat Pump can overheat, melt and breakdown.  Despite the presence of a Residual Current Breaker with Over-Current (RCBO), it is possible that the electrical connectors may continue to overheat, resulting in the generation of smoke and fumes. It may present a risk of burns and fire if contact is made with flammable materials inside or close to the unit.  This product does not meet safety standards.

Affected Models:

Item Number          Description
HMMC-PP-009      MODULAIR ALL-E 150L
HMMC-PP-010      MODULAIR ALL-E 180
HMMC-PP-012      MODULAIR ALL-E 210L
HMMC-PP-013      MODULAIR ALL-E & GREENCOMFORT 150L
HMMC-PP-014      MODULAIR ALL-E & GREENCOMFORT 180L
HMMC-PP-016      MODULAIR ALL-E & GREENCOMFORT 210L

If you have bought this product stop using it immediately and return it to the distributor for a refund.

For more information see the attached safety notice.​
WebsiteOPSS
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