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Gas Water Heaters Primo (Morco) - Recall

BrandMorco
Recall date15 Jan 2025
Product Gas Water Heater
Pack size
Batch codesSee full details below
ProblemSerious Risk of Fire
Further information

​​​​A safety issue has been identified with Morco Open-Flued Gas Water Heaters. There is a risk of gas leaking which, if ignited, may cause burns, explosions and injuries.


Product Identifiers:
Affected products are one of four models of open-flued water heaters: 
Primo 6 (MP6), Primo 11 (MP11), EUP6 and EUP11. 
Affected models were supplied between 2018 and 2023.

Owners of gas water heaters installed (including those which have previously received a safety upgrade) should contact Morco immediately to discuss next steps. Owners should not attempt to check or test the appliance themselves.

Morco Products Ltd can be contacted on telephone number 01482 325456 or by email at gaswaterheaters@morcoproducts.co.uk
https://morcoproducts.co.uk/important-water-heater-safety-warning/ 

For more infromation see attached recall notice. ​
WebsiteProduct Recall
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