Amazon have determined that, in rare cases, when the power adapter included with the UK Fire 7” and UK Fire Kids Edition 7” tablet is pulled from the wall socket, the adapter assembly may detach and create a risk of electrical shock. Affected adapters were sold only in the United Kingdom and Ireland from September 2015. Amazon are proactively offering to replace these power adapters with a new adapter, free of charge. They are encouraging customers to exchange their original power adapters using the process below. Stop using your original adapter until you receive a replacement adapter, you can use the USB cable supplied to connect to a computer or another compatible adapter to charge your tablet. To find out if your power adapter is affected, check the model number underneath the power adapter plug top pin. No other power adapters are affected. |