| Further information | All customers who have purchased Toshiba laptops between July 2013 and January 2017, should promptly check their battery pack to ensure it is not affected by this recall. A previous recall for this product was released in January 2016; users who checked their battery packs and were not affected by the 2016 recall must now re-check their battery packs.
Toshiba sold the affected battery packs with new laptops and as accessories or replacement battery packs in the course of repair.
Click the link below for contact details, further information and help checking whether you have an affected battery pack. |
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gov.je