Relocation toolkits

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These toolkits are to be used in conjunction with the Government of Jersey's relocation policy.

Title	Relocation toolkit
Author	Employee Experience
Document Type	Toolkit
Issue date	16 May 2024
Effective date	16 May 2024
Review date	16 May 2027
Version	1.0

Relocation support packages

Relocation support is provided through a Government of Jersey approved relocation partner and will be tailored from the individual packages below based on your requirements. An initial needs analysis will be conducted by the relocation partner.

Package 1: Initial orientation

This package includes:

an area tour of the Island by car
a tour of central St Helier on foot
an explanation of Housing Law in Jersey
an introduction to practical aspects of daily life in Jersey
a general overview of the cost of living
addressing any additional concerns, for example, in respect of medical care, leisure activities, safety, sports facilities and culture
an explanation of childcare and schooling (where relevant)

Package 2: Finding temporary accommodation

This package includes:

search and selection support including availability of key worker housing (if applicable)
negotiation of best/corporate rates for accommodation
accompanied viewings
organising all associated administration
assistance in lease negotiation
ensuring property is clean and ready to move into
inventory check in with full photographic record of contents and condition

Package 3: Finding a home to rent

This package includes:

needs analysis and overview of the local market and availability
search and selection support including availability of key worker housing (if applicable)
assistance in creating a shortlist for viewing
accompanied viewings of up to seven shortlisted properties
liaising and negotiating with the agent or landlord (as applicable) to agree monthly rent and terms of lease
recommending removal companies
ensuring property is clean and ready to move into
assistance with setting up utilities
full photographic inventory of contents
liaising with the agent of landlord (as applicable) to resolve any initial problems during the first two weeks of the tenancy

Package 4: Finding a suitable nursery or school

This package includes:

outline of the Jersey education system
fully explain the different nursery or schooling options relevant to your needs
enquire about availability
accompanied visits to schools and nurseries to meet principals
registration
organising taster days (if applicable)
assistance with any pre-requisites, including school uniform

Package 5: Settling in - administration

This package includes:

registering with Social Security and Tax
importing or buying vehicle(s)
registering with doctors and dentists
buying or renting equipment or furniture
securing insurance
obtaining a Jersey driving licence
assisting with a local mobile phone contract
assisting with opening a local bank account

Package 6: Settling in - the first three months

This package includes:

recommending events and activities to suit your needs
monthly meetings to catch up
telephone and email assistance during office hours

Package 7: Support for spouse or partner

This package includes:

a half-day tailored area tour of the Island
local shopping guide, including supermarkets, markets and farm shops
an introduction to practical aspects of daily life including transport, parking and shopping
showing routes to activities, schools, nurseries and the workplace of the employee's partner
introductions to new people and starting a local network
assistance with starting work or moving a business
monthly meetings to check refined needs and offer help where needed

Package 8: Managing removals contracts

This package includes:

actively managing the relationship between and the removals company
arranging initial contact and consultation
managing the removals process
issue resolution (where required)

Eligible removal items

The relocation removals service consists of all of the services listed below. You may opt-in or opt-out to any of these services.

Services

Planning:

the removals service contractor will engage with you to discuss your needs and create a moving plan. An itemised quote will be provided to States of Jersey and the employee

Packing materials:

boxes and other packing materials will be provided by the contractor

Removal of goods:

door to door home removal to Jersey address
disassembly of furniture

Delivery of goods:

door to door home delivery to Jersey address
unloading boxes into appropriate rooms of new home
re-assembly of furniture
assistance with unpacking
removal of any unwanted packaging

Payment

Payment for services within the agreement will be made to the appointed contractor by the States of Jersey directly.

Relocation of vehicles

The relocation of motorised and electric vehicles is not included within the service. If you wish to relocate a vehicle to the Island, you should do so at the time that you relocate, traveling by ferry with the vehicle to the Island.