About the Infected Blood Compensation Scheme
The Scheme has been set up to pay compensation to victims of infected blood in the UK.
You may be eligible to apply if you were treated in Jersey, and meet the other eligibility requirements and conditions.
The Scheme is administered in the UK and is delivered by the
Infected Blood Compensation Authority (IBCA). They are responsible for handling claims and making payments.
All decisions about eligibility and the amount of an award are made in the UK.
Making a claim
Applications should be made directly to the
Infected Blood Compensation Authority.
You can stay up to date about when each stage of the Scheme opens on
Infected Blood Compensation Authority. You can also sign up to their mailing list.
When you start the claim process you will be supported by a dedicated claim manager.
The amount of compensation you could receive depends on:
- the type of infection
- its progression
- how it has impacted different aspects of your life
Who can apply
You can find detailed information about the eligibility requirements on the
Infected Blood Compensation Authority website.
The information below is a high-level summary only.
Directly Infected people
You are eligible to apply for compensation if you were treated in Jersey with blood, blood products, or tissues and infected with:
- HIV
- Hepatitis B
- Hepatitis C
Indirectly Infected people
An indirectly infected person is someone who was infected through someone else.
This can be:
- by someone who was directly infected, such as your partner
- through a chain of people. For example, a child who was infected by their mother, who got the infection from her directly infected partner
Affected people
Affected people are those who have suffered the impacts of infected blood through their relationship with an infected person, including:
- partners
- parents
- children
- siblings
- carers
The infected person must be confirmed as eligible for the Scheme first. Then the affected person can make their own claim.
Beneficiaries of estates of infected people who have died
If an eligible infected person has died, the person managing their estate can apply for compensation.
Making an enquiry
General enquiries
Infected Blood Compensation Authority
You can call them on +44 (0) 1417 262397, Monday to Friday, 9am to 5pm or email them at
ibcaenquiries@ibca.org.uk. This email is for general enquiries only, do not share any personal information.
Jersey related enquiries
Patient and visitor advice and support (PALS)
Members of the PALS team will send your enquiry onto the relevant Government officers or medical teams to assist you.
You can contact PALS by calling +44 (0) 1534 443515, Monday to Friday, 8am to 4pm or by emailing
PALS@health.gov.je.
Mark any emails with the title: Infected Blood Compensation Enquiry.
You can also contact PALS by post or in person at:
Jersey General Hospital (The Parade entrance)
The Parade
St Helier
JE1 3QS
The Government of Jersey officers’ role is limited to assisting in providing the information you need to apply to the Scheme.
gov.je