​​Introduction
This privacy notice covers the Sport services which is delivered by Operations and Transport directorate which sits within the Infrastructure and Environment (IE) Department.
The Infrastructure and Environment Department is registered as a Controller under the
Data Protection (Jersey) Law 2018​ (Data Protection Law), as we determine the purpose and means of the processing of the personal information collected about you for this service.
As a Government department, we generally process and hold your information in order to provide public services and meet our statutory obligations. This notice explains in more detail how we use and share information relating to you (your personal data) in order to provide the service described above.
Find more information on how the department uses your personal data for other services on the
States of Jersey privacy policies.
We will continually review and update this privacy notice to reflect changes in our services and feedback from service users, as well as to comply with changes in the law.​
How we collect information about you
​​Your personal data will, in most cases, be collected directly from you. This may be done in any of the following ways:​
- by telephone or email when you make an enquiry, ask for advice or make a complaint
- through a paper or on-line form when you apply for, or register for something, including Active Membership, Active Swim School, hiring of facilities for activities or events, make an enquiry, ask for advice or make a complaint
- when you complete our online surveys which may be distributed from time to time​
In some cases, we may collect information about you from another Government of Jersey department with which we interact in order to deliver our duties.
Types of information we collect​
​The types of personal data collected will vary depending on what information you volunteer and the information we n​eed in each circumstance. However, we have listed below the most common categories of information we may collect about you:​
- personal details such as name, date of birth, title or signature
- contact details such as address, phone number, mobile number or email address
- identification such as photograph
- personal information such as pension status, education status, disability status, employment status, disclosure and barring service checks or health information
- financial information such as bank details
- organisation details such as name of your organisation, job title or role or responsibilities within organisation
- education such as coaching qualifications
- voluntary information, such as unsolicited information you may provide to us when you engage with us
- CCTV footage, including pool view recordings
How we will use the information about you​
We need to collect and hold personal data about you, in order to carry out the public functions of Sport. Our legal basis for processing personal data in most cases is that it is necessary for the exercise of Sport function of the States or any public authority (Schedule 2 para 4(c) of the Data Protection Law).
We have set out in further detail below why we use your personal data in each instance.
​To process your application and payments for Active membership and Active Swim School
| ​Data Protection (Jersey) Law 2018, Schedule 2, paragraph 4b)
| ​Contact details, identification, financial information, voluntary information and health information
|
​​To verify your eligibility for concession or corporate memberships
| ​​Data Protection (Jersey) Law 2018, Schedule 2, paragraph 4b)
| ​​Organisation details and personal informat​ion​
|
​​To terminate your Active membership mid-contract
| ​​Data Protection (Jersey) Law 2018, Schedule 2, paragraph 4b)
| ​​Contact details, identification, organisation details, financial information, voluntary information and personal information​
|
​​To process your applications for facility hire and block bookings in line with our terms and condition of hire​
| ​Data Protection (Jersey) Law 2018, Schedule 2, paragraph 4b)
| ​​Contact details, identification, organisation details, financial information, voluntary information, personal information and education
|
​​Answer your query or investigate your complaint or manage our relationship with you
| ​Data Protection (Jersey) Law 2018, Schedule 2, paragraph 4b)
| ​Contact details, organisation details and CCTV footage
|
​Process your application for a sports related professional qualification​
| ​Data Protection (Jersey) Law 2018, Schedule 2, paragraph 4b)
| ​​Contact details, identification, organisation details, personal information and education
|
​​Process your contract to deliver Personal Training Services; Group Fitness or Sports Instruction and or Physio Therapy in Active facilities
| ​Data Protection (Jersey) Law 2018, Schedule 2, paragraph 4​b)
| ​Contact details, identification, personal information and education
|
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Who we may share your personal information with
Other data controllers​​​
We may need to pass your personal data to other Government of Jersey departments or the following organisations for the purposes stated above:
- The Government’s Data Protection Officer
- The Jersey Office of the Information Commissioner
- States of Jersey Police
- Multi-Agency Safeguarding Hub
We may also disclose information to other public authorities where it is necessary, either to comply with a legal obligation, or where required under other legislation. Examples of this include, but are not limited to:
- where the disclosure is necessary for the purposes of the prevention or detection of crime
- for national security purposes
- for the purposes of meeting statutory obligations
- prevent risk of harm to an individual​
Service providers​
Your personal data may be processed on our behalf by certain third parties who provide service to us, so that they can provide those services. We have strict contracts in place with these service providers to ensure they process your data only on our instructions and with appropriate security in place. The categories of third parties who may receive your personal data in order to provide us with a service are:
- provision of Plus2 Active membership system software and Go Learn system software, including web portals to access these such as Gladstone or Jonas Group
- Active Jersey App maintenance and services such as Innovatise UG
- website hosting provider such as Webreality
- automated email providers such as DotDigital
- provision and maintenance of CCTV recording equipment such as CI Fire and Security
- provision and maintenance of underwater camera operation for lifeguard monitoring such as pool view
- processing of lifeguarding, first aid and rescue qualifications such as Royal Life Saving Society
- processing of courses and qualifications such as Swim England
- processing of Pool Plant Operator courses and qualifications such as Institute of Swimming
- email and data storage providers such as Microsoft
At no time will your information be passed to organisations for marketing or sales purposes or for any commercial use without your prior express consent.
Publication of your information
We may need to publish your information on our Website, the Government of Jersey Website or Social feeds for the reasons set out below. This will not include your personal data as described below:​
- we are required by law to publicise certain information
- where we are required to provide statistical information or where you have responded to a public consultation, although your data will be anonymised to protect your identity
How long do we store the information about you​
We will keep your personal data accurate and up to date and not keep it for longer than is necessary in order to provide Active Facilities Services and Membership Services. Ask to see our retention schedule for more detail about how long we retain your information.
​Where do we store the information about you
Government of Jersey systems store data in Jersey, the UK and the EU. The UK has been granted adequacy status by the European Commission and personal data stored there will be protected to the same standards as personal data held in Jersey and the EU.
In some instances, we may be required to transfer your personal data outside Jersey and the European Economic Area (EEA), if the recipient is located outside these jurisdictions. However, we shall only do this with the necessary safeguards in place and where it complies with the Data Protection Law. For details of the safeguards we rely on if we do this, contact the department using the contact details below.
Cookies and the gov.je website​
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Find details of the cookies used on gov.je and Active.je in the
gov.je privacy policy.
​Statutory or contractual obligations to provide personal data​
You are not obliged by any law or contract to provide us with your personal data. However, if you choose not to provide certain information when requested, we may not be able to perform the service you have requested, or we may be prevented from complying with our legal obligation.
​Your rights
​​See
your personal data rights​ for details of your rights under the Data Protection Law and how to exercise them.​​​
Withdrawal of consent​
Where we rely on you consent to process personal data, see above, you can withdraw your consent by contacting the Data Governance Officer at dpie@gov.je.
Contact details​
If you want to contact the department in relation to this privacy notice, email the Data Governance Officer at
dpie@gov.je​.
Complaints​​​​
​​If you have an enquiry or concern regarding processing your personal data, you can contact the
Central Data Protection Unit.
If you want to make a complaint about how your personal data is processed, you can email the Government’s Data Protection Officer at
DPO@gov.je.
If you believe that Infrastructure and Environment has contravened the Data Protection Law and the contravention affects your data protection rights, you have the right to make a complaint at any time to the
Jersey Office of the Information Commissioner (JOIC).​
We would, however, appreciate the chance to deal with your concerns before you approach the JOIC, so contact the DPO in the first instance.​
Changes to this notice
​We may, from time to time, revise this privacy to ensure it remains up to date. It is advisable to check it regularly to keep aware of any changes.​
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