Hearing back from us
You will receive a response to your request from the States of Jersey within 20 working days.
If you do not receive your response within 20 working days, email
Central FOI Unit and let us know.
Once information is issued to you in our response we may publish your anonymised request and response on our website.
Freedom of Information requests and responses
If you are not content with the response we send you, you should outline your concerns and request an internal review. You will find the contact details on your response email or letter.
Internal review procedure
We will then review your concerns and you'll be advised what to do next if you're still dissatisfied.
When can we say no?
We will always try to answer your FOI request however in some instances your request may be refused if the information you asked for falls under an FOI exemption.
Use of exemptions policy guidance
Vexatious test procedure
gov.je