About the code and who subscribes to it
This voluntary code of practice sets standards of good lending practice. It aims to make sure consumers are treated fairly and that the opportunities for taking on excessive financial commitments are reduced.
Any business subscribed to the code should follow is as a minimum.
The following subscribers are committed to the code, its requirements and values. They make sure they apply the code in their day-to-day activities:
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Black Horse Offshore Ltd
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Cherry Godfrey Finance Limited
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Close Finance
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Derek Warwick Honda
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Distinct Finance Limited
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Future Finance Limited
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Henley Offshore Mortgage Services Ltd (The Mortgage Shop)
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Investec Bank (Channel Islands) Limited
- Lloyds Bank Corporate Markets PLC
- Reto Finance Limited
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Skipton International Limited
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The Loan Hub
Complaints relating to non-compliance with the code
If you have a complaint against one of the subscribers to the code you should contact them directly. They should tell you about their complaint procedures and deal with you in a fair, swift and constructive way.
Trading Standards will investigate complaints relating to this code.
Where you can get a copy of the code
Printed copies of the code are available from:
- any subscriber to the code
- Trading Standards, PO Box 228, Jersey, JE2 3QQ
- Citizens Advice Bureau, St Paul's Gate, New Street, St Helier
You can also find download the following copy:
A Code of Practice for Consumer Lending
How you can subscribe to the code
For more details on how you can subscribe to the code email
tradingstandards@gov.je.
Review of the code
The code is currently under review. A working group has been established by the Jersey Consumer Council, who are the code sponsors. For more information contact the Jersey Consumer Council.
Jersey Consumer Council
gov.je