Damaged passport
Send your damaged passport to us and apply for a replacement.
We will return it once we have established your identity and have confirmed that the damage is not due to fraudulent tampering.
Fraudulent tampering could mean someone has tried to change the identity details or photo on a passport to use it illegally.
Applying for a replacement passport
We only accept applications for replacement passports if you're:
Signatures required
If you're applying for a replacement passport you should sign the form yourself on section 7 and get your passport application and photo signed by someone (countersignatory) on section 8.
Supporting documents required
As well as the application form, fee and photos, you'll need to send us:
We may ask you to supply further documents such as birth or marriage certificates.
Your lost or stolen passport will be cancelled. If you later find it, you will not be able to use it and must return it to us at:
Customer and Local Services Centre
La Motte Street
St Helier
JE4 8PE
Need an emergency replacement passport
If you need to travel in less than six weeks, you should apply for your replacement passport using the express service which is available at an extra charge.
Replacement passports issued under the express service are processed and couriered within 10 working days.
Passports that are lost or stolen while in Jersey
You need to report a lost or stolen passport to us as soon as possible by completing the lost or stolen passport form and sending it to:
Passport Office
Customer and Local Services Centre
La Motte Street
St Helier
JE4 8PE
Paper forms are also available from Customer and Local Services.
Passports that are lost or stolen abroad
If your passport was lost or stolen abroad you need to:
report it to the local police in the country you're in to get a crime reference
fill out the lost or stolen passport form
You can report your passport lost or stolen with the Foreign and Commonwealth Office (FCO) through the report a lost or stolen passport on the gov.uk website.
You can also report the theft or loss to the UK FCO Embassy, Consulate or High Commission of the country you are in. When you make a report to the FCO, they will give you a form LS01 to complete and sign, you can also find and complete the LS01 form on the gov.uk website.
The FCO will record the loss or theft of your passport and forward the information to the Identity and Passport Service who will then cancel your passport to reduce the risk of someone else using your identity.
Foreign and Commonwealth Office website.
Help travelling back to the UK
The FCO will give you an Emergency Travel Document so you can travel back to the UK.
gov.je