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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Organisations providing support to children and young people's wellbeing

​​​​​​Child and Adolescent Mental Health Services (CAMHS)​

CAMHS is a mental health assessment and therapeutic service for children and young people, from the age of 5 to 18 years of age, and their families.

They offer a range of 1:1, group and family interventions to help with mental health issues such as:

  • low mood, anxiety or depression
  • trauma, psychosis, or obsessive compulsive disorder
  • eating disorders
  • self-harm
  • other emotional or mental health issues
  • neurodevelopment assessments, such as ADHD or Autism

Practitioners can refer a child or young person for mental health support by completing the Children and Families Hub online form.

Parents and young people can seek advice from a Mental Health Practitioner by attending the Youth wellbeing drop-in. This runs every Saturday from 10am to 6pm at the Youth Enquiry Service (YES).

All requests for mental health support received by the Children and Families Hub will be considered by a mental health practitioner. They will contact the parent and discuss how best to meet the child or young person's needs. For those requiring CAMHS support, an assessment will be arranged and following this, a range of options may be offered including:

  • individual therapy
  • family therapy
  • support for parents and carers. This can be individually or through a group programme
  • group therapy, children or young people with similar difficulties seen together in groups) 
  • and in some instances medication

Email Children and Families Hub

Tel: +44 (0) 1534 519000

Liberte House
19-23 La Mottee Street
St Helier
Jersey
JE2 4SY

Youth wellbeing drop-in 

The Youth Wellbeing Drop-In is a free informal service to have a confidential chat, have a cup of tea or coffee, or just browse what’s on offer.

It's available to:

  • children
  • young people
  • parents
  • carers

A mental health practitioner is available to answer any questions in a private space and to provide support and guidance. This can be from how to recognise signs and symptoms of mental health issues to how better manage anxiety, depression self-harm and eating disorders.

A Youth Worker will also be available for:

  • general queries
  • signposting to wellbeing support tools
  • helping you understand what local support services can help

Open every Saturdays from 10am to 6pm.

Youth Enquiry Service (YES)
The Link, Eagle House
La Colomberie
St Helier
JE2 4QB

Tel: +44 (0) 1534 280530

Email Youth Wellbeing Drop-In

Emergency Department

The Emergency Department provides 24 hour support and care for anyone experience emotional and mental distress. In an emergency, call the ambulance using 999. 

Tel: +44 (0)1534 442264

Emergency Department​

Youth Enquiry Service (YES)

The Youth Enquiry Service (YES) provides free, independent and confidential information, advice, support and counselling to anyone aged 14 to 25.

Tel: +44 (0) 1534 280530​

Email YES

YES website​

LGBTQ Youth Project

LGBTQ Youth Project is based at the Link Building. Ring David Bras to find out more.

Tel: +44 (0) 7797 730102

My Time 4 Young Carers

My Time 4 Young Carers is based at Le Squez and Grand Vaux Youth Centres. The younger group aged 8 to 12 meet on a Saturday morning and the older Group aged 13 to 18 meet on Monday evenings.

Tel: +44 (0) 1534 280530

Email My Time 4 Young Carers

GP or family doctor

Your GP or family doctor will provide support on emotional health and wellbeing concerns. 

A GP can refer patients on to specialist services for any ​additional support. 

Doctors (GPs) fees, prescriptions and health cards​​

KOOTH

KOOTH offers online counselling and support for anyone aged 11 to 25. This is a online service available 24 hours and offers bookable counselling sessions from Monday to Friday 12pm to 10pm and Saturday and Sunday 6pm to 10pm. 

Kooth website

In school wellbeing

School counselling is available in most secondary schools and Highlands College. Appointments are during term-time and can be accessed through the schools directly.

School based counselling team

Schools are also able to invite the Psychology and Wellbeing Service (PAWBS) into the school. This service helps children and young people access school life, build resilience and support personal well-being. 

The 4 teams that make up PAWBS are:

They can work with children and young people 1:1 or in groups, they also provide training to school staff to help them better manage young people’s wellbeing and mental health.

Educational psychologists work with school staff and other professionals to:

  • assess and identify children's special educational needs (SEN)
  • discuss and consider support arrangements to enable your child to make progress
  • ensure the educational and social inclusion of all children in schools
  • train school staff and other professionals
  • support for schools in times of crisis and bereavement

Educational Psychologists

Children's Service

The Children's Service promotes, safeguards, and improves the wellbeing of all children and their families in Jersey.

Children's Service​

Mind Jersey

Mind Jersey has a children and young people’s service for 7 to 25 year olds, this includes a free helpline and a range of services run from Pip’s place in town. Young people can access Mind Jersey directly. Their programmes includes: 

  • Youthful Minds a participation group of young people (aged between 11 to 25) which aims to reduce stigma, raise awareness and understanding of mental health and mental illness
  • Decider Life Skills to enable young people to learn coping skills
  • Wellness Action Plans (WRAPS) 1:1 support providing an opportunity to learn more about yourself and gain understanding and control over their experience of mental health
  • How to be Happy.’ is a ‘Positive Education’ programme to support positive patterns of thinking and feeling
  • Self-love and compassion 6 week course which coaches’ children and young people through the weekly themes of self-compassion, self-trust, self-care, self-respect, self-esteem and self-empowerment

Helpline: 0800 733 59404

Email Mind Jersey

Community Bereavement Services

Help and support with bereavement for any age (children and adults).

Tel: +44 (0) 1534 285144

Email Community Bereavement Services

Jersey Hospice Care
Mont Cochon
St Helier
Jersey
JE2 3JB

Samaritans​

Samaritans provides 24 hour confidential and non-judgemental emotional support.

Tel: 116 123

Email Samaritans​

​The Children and Families Hub Service

The Children and Families Hub team can provide advice and support to you and your family. They also offer a range of free courses for parents

Tel: +44 (0) 1534 519000

Email: childrenandfamilieshub@gov.je

About the Children and Families Hub

Brighter Futures​

Brighter Futures is based at The Bridge and offers a range of programmes which address three key areas of family life:

  • relationships with the family
  • self-awareness and self-management
  • education

They also work in partnership with Parenting Support Services to meet the needs of families and young people.

Brighter Futures is open Monday to Friday, 8.30am to 5.30pm.

Tel: +44 (0) 1534 449152​

Email Brighter Futures

Brighter Futures​

Jersey Brook Centre​

Jersey Brook aims to protect, promote and preserve the sexual and reproductive health of people under 21 years old by educating them in matters relating to:

  • sexual behaviour
  • contraception
  • sexually transmitted infections
  • pregnancy

Brook website​

Email info@brook.org.je

Tel: +44 (0) 1534 507981​

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