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Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Planning Services: System upgrade this weekend

02 August 2024


This weekend, the Government of Jersey will reach another key milestone in improvements to Planning Services. 

The Regulation team will go live with a significant upgrade, ensuring the long-term stability of the document management system, which securely stores documentation relating to planning applications. 

During the update, there will temporarily be no public access to the online planning register and the online planning portal from 15:00 on Friday 2 August, to midnight on Sunday 4 August. 

The Minister for the Environment, Deputy Steve Luce, said, "As outlined in the Planning Services Focus report, we are committed to continually investing in IT infrastructure to underpin and deliver continuous improvement in planning services, including ensuring Islanders can continue to access key documentation. This weekend represents another step forward in delivering our commitment towards a more effective and efficient planning system." 

The document management system houses a large volume of documentation, and for around two weeks from Monday (5 August), users of the online planning register may experience some delays in download times. If you experience any issues, please wait a minimum of 30 minutes and then retry your request. In the unlikely event that you experience any ongoing issues accessing planning applications, please email planning@gov.jā€‹eā€‹.ā€‹

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