Description of 31 banned practices under the Consumer Protection (Unfair Practices) (Jersey) Law
Find out what your rights are when buying goods from a shop, trader, private sellers or at auction (including on the internet)
Get information about your rights if you shop at home, including buying goods from a catalogue or on the internet
Find out how to buy safe consumer goods, including those online and how to protect yourself and your family
Learn about your rights and what standards you are legally entitled to when buying a service
Find advice and guidance on how to complain about faulty goods and what compensation you're entitled to
Find out how to contact the Consumer Advice Service and what advice they can give you
Learn about the different types of guarantees and warranties, which are in addition to your statutory rights
Learn how Trading Standards can help you if you think your statutory rights have been affected by a purchase you've made
Find information about the laws that Trading Standards has responsibility for enforcing, as well as links to each law
Find out about the regulations regarding unfair commercial practices
Find out about methods of payment and available protection using credit cards and debit cards
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