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Government of Jerseygov.je

Information and public services for the Island of Jersey

L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Performance statistics for Employment, Social Security and Housing

​​​​​​​​​​​​​​​​​About Service Performance Measures

The Service Performance Measures (SPMs):

  • show our short-term performance against departments’ Business Plans
  • provide an overview of the delivery of key services by departments

Employment, Social Security and Housing (ESSH) committed to a core set of measures designed to represent the range of services we offer.

Annual report

We collect our service performance data quarterly and combine it to produce an annual indicator of performance for each of the SPMs.

The annual SPMs provide a detailed overview of our performance and the delivery of our key services.

Find all Annual Service Performance Measures.

Service Performance Measures were previously collected and published for all departments by Statistics Jersey. Find more about Service Performance Measures for 2021 to 2024​.

Annual SPMs report 2024

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